Sr Quality Manager -

In 2011, we didn't just disrupt the entire shaving industry; we revolutionized it, shattering conventions with a viral video sensation that became the gold standard for humor in advertising. Our trailblazing direct-to-consumer model didn't just pave new paths-it bulldozed age-old industry giants, minting us as a force to be reckoned with.

Today we continue to expand our international grooming arsenal, and hold fast to the disruptive DNA and irreverent humor that catapulted us to fame. Our global expansion and presence in tens of thousands of retail stores are testaments to our commitment to make the hairy globe a little smoother.

Role Summary

The quality function is responsible for ensuring our consumers receive quality products. To do this, the quality team must manage quality throughout the entire end-to-end supply chain. This includes multiple aspects of quality: supplier quality, product quality, and go-to-market quality. The majority focus for this role will be on supplier quality and in building strong partnerships with our third-party manufacturers to further improve product quality. This includes visits to key suppliers, setting clear expectations with suppliers, and ensuring compliance to internal quality audits and external certifications. The candidate must be able to engage with suppliers and partner with Procurement to drive supplier accountability when necessary. The role will also be responsible for managing marketplace quality, including leading root-cause investigations of non-conformances and maintaining product traceability.

The ideal candidate understands quality best practices and is able to identify gaps in our existing processes with plans to close them. They should be able to work with cross-functional partners to address quality concerns. The candidate should have experience in root-cause investigations.

Responsibilities

• Supplier Management
  • Ensuring compliance to internal and external auditing standards
  • Partnering with suppliers to improve product quality
  • Oversight of root-cause investigations for non-conformances
  • Vetting new suppliers in partnership with Procurement 
• Product Quality
  • Reviewing customer and consumer feedback regularly and building project teams to improve product quality
  • Make recommendations
• Marketplace Quality
  • Overseeing traceability throughout the supply chain
  • Making product dispensation recommendations to the Brand and Sales teams

Requirements

• BA/BS in the sciences, supply chain, or equivalent work experience
• 10+ years in a quality role
• 5+ years in similar industry (CPG)
• Experience in supplier quality management
• Experience in product quality evaluations
• Experience in leading root-cause investigations
• Proficient in end-to-end traceability management systems (SAP, other WMS, etc.)
  
  
  Work Environment
  This is a fully remote position.
  
  Salary
  $150,000-$175,000 + Bonus

Benefits

Benefits:

Comprehensive benefit plans with free premium options, including medical, dental and vision coverage, along with supplemental coverage options
Free life insurance, short term disability and long term disability
401(k) plan with a company match of 50% of the first 6% with only 1 year of vesting
Unlimited vacation and generous sick time
Half day Fridays year-round (subject to business needs)
12 weeks of fully paid parental leave
4 weeks of fully paid disability leave
Free company Products
Free EV Charging at HQ
Monthly cell phone and work-from-home stipends

For this position you must be currently authorized to work in the United States. We do not sponsor for this position.